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Shipping Policy for EL DERMIS PVT LTD

Last Updated: 11/08/2025

Thank you for shopping with EL DERMIS PVT LTD! We strive to process and ship your order as quickly as possible so you can enjoy your skincare products without delay. Below, you’ll find details about our shipping process, delivery times, and policies.


1. Order Processing Time


  •  Orders are typically processed within 1-3 business days (excluding weekends and holidays).
  •  During peak seasons or promotions, processing times may be slightly longer.


2. Shipping Options & Delivery Times


  • We offer the following shipping methods (options may vary based on location):
  • Shipping Method Estimated Delivery Time Regions Served
  • Standard Shipping 3-7 business days Domestic.
  • Expedited Shipping 2-3 business days Domestic.


3. Shipping Rates


  • Free Shipping: Enjoy free standard shipping on orders over Amount, (e.g. 500rs).
  • Flat-Rate Shipping: A flat fee of (e.g. 50rs) applies for orders under the free shipping threshold.


4. Order Tracking


  • Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package using the carrier’s website.

5. Shipping Restrictions


  • Due to regulations, some products may have shipping restrictions to certain locations.
  • We currently do not ship to P.O. boxes or APO/FPO addresses.


6. Undeliverable or Returned Packages


  • If a package is returned to us due to an incorrect address or failed delivery, we will contact you to arrange reshipment (additional fees may apply).
  • Refunds will not be issued for packages marked as "delivered" by the carrier.


7. Missing or Damaged Items


  • If your order arrives damaged or items are missing, please contact us within 7 days of delivery at [support@eldermispvtltd.com] with your order number and photos of the issue. We’ll gladly assist you!


8. Changes to This Policy


  • We may update our shipping policy occasionally. The latest version will always be posted on our website.


9. Contact Us



Thank you for choosing EL DERMIS PVT LTD! We appreciate your trust in our products.


EL DERMIS PVT LTD

www.eldermispvtltd.com